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Rental Policies

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​Renter Qualifications

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  • Renters must be at least 25 years old; possess a valid driver’s license and provide proof of insurance.

  • Any additional drivers must be present at the time of departure; be at least 25 years old; present their driver’s license; provide proof of insurance; and sign the rental contract.

 

 

Renter Responsibilities

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  • Renters are responsible for all damage to the camper (regardless of fault) while it is in your possession.

  • Renters are responsible for replacing any missing equipment.

  • Renters are responsible for Theft and Vandalism

  • Renters must report all accidents and/or damage within 24 hours of the occurrence and assume all responsibility to submit accident reports and claims to the proper authorities.

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Payments

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  • We accept cash, Venmo, PayPal and all major credit cards. We DO NOT accept checks.

  • We offer a 5% discount if paying in cash. 

  • There is a 4% fee for using a credit card or PayPal due administrative fee.

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Cancellation Policy

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  • A deposit of 50% of the total cost of your trip will be taken at the time of booking.

  • Reservations can be canceled up to seven days prior to departure date without penalty.  Renters forfeit their deposit if the booking is cancelled later than seven days prior to departure date.  

  • We do not offer refunds due to inclement weather. 

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Pet Policy

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  • Well behaved and potty-trained pets only welcome!

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Absolutely NO SMOKING in or near the campers.

Frequently Asked Questions

Are there any extra fees?

How do I know if a camper is available when I want to book it?

The benefit of booking directly through wildheartteardops.com and not a third party vendor is that there are no extras fees. The price listed is what you pay. 

Do I need to show proof of insurance?

On the "Book a Camper" page you will see a calendar that shows when each camper is reserved to go out. We keep this calendar regularly updated, but we still recommend checking with us first before planning your trip. 

What do I need to tow a Teardrop?

All our campers weigh around 1,000 pounds and can be towed by most vehicles with a standard tow package. A 2-inch ball hitch is required for towing Gator and Gray Wolf. Kodiak comes with a rotating hitch which we will provide. 

All renters are required to show proof that their insurance covers towable rentals. If your insurance does not include rental coverage you can book our campers through the third party site outdoorsy.com and purchase rental coverage there (other fees will apply). 

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